The OHFB Workplace Analytics System

Metrics that Matter

The Organisational Human Factor Benchmark is a scientific-based organisational diagnostics suite developed since 1998 by Afriforte and the WorkWell research unit at the faculty of Economic and Management Sciences of the North-West University

Powered by a multitude of scientific theory, psychometrics, norms, benchmarks and a real-time workplace analytics reporting system the Organisational Human Factor Benchmark is top of its class with a footprint in many organisations in South Africa and globally.


Increased productivity
Reduced absenteeism
Increased customer satisfaction
Less IR incidents
Reduced employee turnover
Improved safety

By Driving

Work Engagement
Manageable Stress and Related-Ill health
Corporate Citizenship Behaviour
Organisational Commitment

Through Managing

Pace and amount of work
Mental load
Emotional load
Supervisory Relationships
Performance management
Role Clarity
Management Style
Growth and Development
Recruitment and Selection
Employee Relationships

From Theory to Practice

Applications of the Organisational Human Factor Benchmark

Bring the Human Factor and Workplace Functioning to the Boardroom

Integrate human factor functioning and workplace effectiveness into the balanced scorecard or quantify as part of the business performance metrics in the organisation

Determine the Feasibility of your Strategies

Ensure strategic success by comparing your business strategies with the employees’ capability to act on strategic intent.

Manage Outcomes

Link human factor outcomes to the bottom line of the organisation and manage causal factors based on evidence and impact.

Guide Interventions to Maximise ROI

Instead of focusing on all workplace risk factors, understand the unique dynamics in your organisation to intervene only on risk factors that have the largest impact on critical outcomes.

Customise Interventions

One size fits all does not work. Design your interventions based on the unique characteristics of the different areas in your business.

Simulate Intervention Impact

Before engaging in an intervention, simulate what the impact will be given the unique dynamics in your organisation.

Drive Productivity

Understand the enablers and barriers of productivity in your organisation and areas of operations.

Understand Absenteeism

Identify the workplace factors contributing to absenteeism.

Understand your Talent Pool

Understand the unique characteristics and risks of your talent pool and manage them proactively.

Help Employees at Risk

Given a thorough consent and confidentiality process, help individuals at risk of stress and related ill-health or unwellbeing, through your internal processes, Employee Assistance Programme, or one of our many partners in the market.

Customise your Diversity Management Strategies

Understand the different needs of your diverse workforce and manage accordingly.

Compare Yourself

Compare yourself to our reasonable workplace norm or other benchmarks to understand whether your Human Factor is functioning reasonably given your situation.

Focus on the Positive and the Negative in the Organisation

The absence of the negative does not mean the presence of the positive, which is why the Organisational Human Factor Benchmark helps you promote the positive while managing the negative in your organisation.

Care Initiative

Give employees a chance to reflect on their work-related wellbeing and experiences of the workplace in a constructive manner.

Predict Turnover

Research has found that turnover intention is an accurate predictor of actual turnover. Predict and quantify turnover in your company and relate these predictions to your bottom line.

From Algorithms to Answers

A look behind our world class tools


The tool has been extensively validated on a psychometric level with the latest latent variable modelling techniques.

Comprehensive Theoretical Model

The tool is based on the job-demands-resources theory, a well-known scientific organisational development paradigm.

Advanced Real-Time Reporting

Our workplace analytics system enables you to efficiently understand dynamics and trends in your organisation based on advanced statistical modelling

World Class Reporting Tool

Real-time online analytics suite in the comfort of your office

The workplace analytics system converts sophisticated statistical modelling into management language. It is the most advanced reporting system of its kind. Some practical applications include: Predicting outcomes, simulating scenarios, finding trends and determining high impact interventions. All of that, in the comfort of your office.

The OHFB is the tradename of the Afriforte commercial product which is based on the SAEHWS experimental instrument developed and researched by the WorkWell Research Unit since 1998. The Afriforte OHFB commercial product includes the survey instrument, individual reporting system, group reporting system, and project management console.