The Employee Effectiveness Benchmark

The key to achieving strategic success

The Employee Effectiveness Benchmark

People are the heartbeat of every company. The success of achieving strategic, tactical, and operational targets depends on how people apply their skills, energies, and expertise. People are the one factor of value growth that drives all others because people drive and affect all business processes. Therefore, it is of the utmost importance for any leader to understand the level of staff effectiveness in their environment so that people risk, as a lagging factor, is considered during business planning processes.

The Employee Effectiveness Benchmark Analytics System

Scientific-Based Diagnostic Instrument

Scientific-based People Diagnostics Suite

The EEB Analytics System is a scientific-based people diagnostics suite developed since 1998 by Afriforte and the WorkWell Research Unit at the Faculty of Economic and Management Sciences of the North-West University, Potchefstroom, South Africa.

The Power of Theory

The EEB Analytics System is powered by a multitude of scientific theory, psychometrics, norms, benchmarks, and a real-time analytics reporting system.

Afriforte Staff Reflection Scale

Standardised, Culturally Sensitive,  and Norm-Based

The EEB Analytics System measures employee effectiveness via the standardized, culturally sensitive,  and norm-based Afriforte Staff Reflection Scale.

The Afriforte Staff Reflection Scale measures multiple staff effectiveness dimensions. Certain dimensions are pre-set because these dimensions are the most important indicators of staff effectiveness while other dimensions are optional to make the instrument customizable for each company’s needs in terms of measurement efficiency. The instrument has the power to evaluate the following staff effectiveness outcomes:


Employee Work-related Wellbeing






Employee Effectiveness

The availability of Performance Energy

Stress-related health impairment levels

Level of Performance Motivation

Work engagement levels, corporate citizenship behaviour levels, and turnover intention

Employee Resilience Levels

The following employee-related constructs can be added to the staff reflection scale:

Employee Health and Lifestyle

Work-Life Balance

Personal Financial Fitness

Self-rating of Stressors

Remote Workers

Remote/hybrid Worker-specific Dimensions, i.e., workspace setup, digital enablement, routine, and isolation

Staff effectiveness metrics are provided in real-time for executive insight, including costs and risks related to absence, presenteeism, and turnover intention.

Upon completing the Afriforte Staff Reflection Scale, staff members receive an immediate personal feedback report regarding their work-related wellbeing status with tips to address risks (optional).

All management reports are downloadable in Word and PowerPoint supported by an extensive slice and dice function.

The management application of the EEB Analytics System is as follows:


From a corporate governance perspective, the EEB standardized results empower leaders with evidence-based metrics supporting the King iv requirements for risk management and sustainable development and compliance to ISO 30408 (ISO 30408: Human Resource Management: Guidelines for internal and external human capital reporting).

Contact us for more information!