The OHFB Workplace Analytics System

Metrics that Matter

The OHFB Workplace Analytics System is a scientific-based organisational diagnostics suite developed since 1998 by Afriforte and the WorkWell Research Unit at the faculty of Economic and Management Sciences of the North-West University, Potchefstroom South Africa.

Powered by a multitude of scientific theory, psychometrics, norms, benchmarks, and a real-time workplace analytics reporting system the OHFB Workplace Analytics System is top of its class with a footprint in many organisations in South Africa and globally.

The OHFB Workplace Analytics System in the context of the Covid-19 pandemic and the 4IR

The OHFB Workplace Analytics System has been revised to accommodate the challenges of the “new world of work” incited by the Covid-19 pandemic and the 4IR.

Peter Drucker argued that “The greatest danger in times of turbulence is not the turbulence itself, but to act with yesterday’s logic.

Since the start of the Covid-19 pandemic, employers and employees have been expected to conduct business activities in a technologically developing environment that is changing the way people live and work.

The sudden change in the work circumstances did not allow for any gradual “change management”; both staff and managers are forced in a “management of change mode” which is a reactive way to address change.

Afriforte is committed to providing innovative solutions to empower managers to generate a better understanding of the “new normal” in order to generate a “new logic” for staff management and support by embracing the future of work.

The OHFB Workplace analytics system included the new aspects of work that includes hybrid and remote worker experiences, work-life balance, work climate experiences, and employee functioning outcomes. Empowering managers to answer the following crucial questions:


What is the new logic in my work environment? How did work experiences and supportive needs of staff change?


Are there differences in experiences and supportive needs between onsite, hybrid, and full-time remote workers? What are these differences? What do I need to do to optimise management support to these three groups of employees?


How do I keep staff engaged, connected, and productive in the new world of work?


New evidence-based workplace logic

Customise interventions for different employee groups (remote, hybrid, and onsite employees)

Keeping staff engaged and productive

Continuous improvement through people

Talent retention

High-performance culture


By Driving

Work Engagement

Corporate Citizenship Behaviour

Organisational Commitment

Employee wellbeing

Through Managing

Pace and amount of work

Mental load

Work-related Emotional load

Supervisory Support

Colleague support

Job information

Role Clarity

Employee participation


Growth and Development

Advancement (Career paths)

Recruitment and Selection

Occupational self-efficacy

Work-life integration

Remote and hybrid worker settings: workspace setup and ergonomics, digital empowerment, routine, and isolation


From Theory to Practice

Applications of the Organisational Human Factor Benchmark

Bring the Human Factor and Workplace Functioning to the Boardroom

Integrate human factor functioning and workplace effectiveness into the balanced scorecard or quantify as part of the business performance metrics in the organisation

Determine the Feasibility of Business Strategies

Ensure strategic success by comparing your business strategies with the employees’ capability to act on strategic intent.

Understand the needs of staff in different settings

Understand the unique characteristics and risks of onsite, hybrid, and remote staff.

Manage Outcomes

Link human factor outcomes to the bottom line of the organisation and manage causal factors based on evidence and impact.

Guide Interventions to Maximise ROI

Instead of focusing on all workplace risk factors, understand the unique dynamics in your organisation to intervene only on risk factors that have the largest impact on critical outcomes.


Customise Interventions

One size fit all does not work. Design your interventions based on the unique characteristics of the different areas and settings in your business.


Understand the Cost and Impact of human factors outcomes and workplace risk factors

Obtain an understanding of the costs and impacts of sub-optimum employee functioning (e.g., disengagement or burnout) as well as the costs and impacts of workplace risk factors.

Drive Productivity

Understand the enablers and barriers of productivity in your organisation and areas of operations.

Understand Absenteeism

Identify the workplace factors contributing to absenteeism.

Understand your Talent Pool

Understand the unique characteristics and risks of your talent pool and manage them proactively.

Help Employees at Risk

Given a thorough consent and confidentiality process, help individuals at risk of burnout and stress-related ill-health or unwellbeing, through your internal processes, Employee Assistance Programme, or one of our many partners in the market.

Customise your Diversity Management Strategies

Understand the different needs of your diverse workforce and manage accordingly.

Compare Yourself

Compare yourself to our reasonable workplace norm or other benchmarks to understand whether your Human Factor is functioning reasonably given your situation.

Focus on the Positive and the Negative in the Organisation

The absence of the negative does not mean the presence of the positive, which is why the Organisational Human Factor Benchmark helps you promote the positive while managing the negative in your organisation.

Care Initiative

Give employees a chance to reflect on their work-related wellbeing and experiences of the workplace in a constructive manner.

Predict Turnover

Research has found that turnover intention is an accurate predictor of actual turnover. Predict and quantify turnover in your company and relate these predictions to your bottom line.

From Algorithms to Answers

A look behind our world class tools



The tool has been extensively validated on a psychometric level with the latest latent variable modelling techniques.

Comprehensive Theoretical Model

The tool is based on the job-demands-resources theory, a well-known scientific organisational development paradigm.

Advanced Real-Time Reporting

Our workplace analytics system enables you to efficiently understand dynamics and trends in your organisation based on advanced statistical modelling


World Class Reporting Tool

Real-time online analytics suite in the comfort of your office

The workplace analytics system converts sophisticated statistical modelling into management language. It is the most advanced reporting system of its kind. Some practical applications include: Predicting outcomes, cost implications, finding trends and determining high impact interventions. All of that, in the comfort of your office.


The OHFB is the tradename of the Afriforte commercial product which is based on the SAEHWS experimental instrument developed and researched by the WorkWell Research Unit since 1998. The Afriforte OHFB commercial product includes the survey instrument, individual reporting system, group reporting system, and project management console.